[Westside]

In the past I always got my oil changed at the Wal Mart in Pikeville while I got groceries. One Saturday morning I dropped my truck off at the service center and proceeded to shop when I was called to the automotive service center over the p.a. system. When I got there, an employee asked me who changed my oil last? I informed him that Wal Mart (Pikeville) had. He typed up my info on there computer and sure enough, they had changed it 3 months earlier. He told me that whoever had changed it at the store had stripped my oil pan/plug and had put a twirly on it to fix it. They tell me to go get estimates for a new oil pan. Three months later between working and coaching, I hadn't had time to get an estimate. I took my truck back to get my oil changed again, and while I was shopping I got called back to the service center again. They tell me that they can't change my oil because my oil pan is defective. I told them that they were the ones that stripped it and that I would now like money to get my truck fixed plus money for a rental car while they fix it. To make a long story a little less long, they changed my oil that day and after several months they finally gave me money to fix my truck. I never got the money for a rental car though.